Worried About Enforcement Agents? We Can Help

If an enforcement agent has contacted you about unpaid debt and you’re struggling to make payments, we’re here to help.

  • We’ll speak with agents for you
  • We’ll help you find a way to deal with your debts.
  • You may be able to write off at least some of your debt.
Trustpilot

May not be suitable in all circumstances. Fees and disadvantages may apply, read here. 

Stop Enforcement Action

Untitled


Money Helper (formerly The Money Advice Service) is a free service set up by the Government to help people make the most of their money. If you would like to learn more click here. Please note that we have no affiliation with Money Helper.

Most importantly, do not panic.

If you’ve been contacted by enforcement agents (also known as bailiffs), it’s natural to feel worried or overwhelmed. The good news is that you have rights, and our trained team is here to help you protect them.

1. Speak to our team.

Our experienced advisors are waiting for your call.

2. We guide you.

We will discuss your needs and help you set up a suitable repayment plan.

3. Ongoing support.

We will liaise with your creditors for you and will offer ongoing help and support.


We can deal directly with enforcement agents on your behalf and help you find a practical, manageable way forward.

Being contacted by enforcement agents can feel overwhelming, but you don’t have to deal with it on your own. We can speak directly with enforcement agents on your behalf, help you understand your rights, and explain the options available to you. We’ll then work with you to find a practical, manageable solution so you can move forward with confidence.

Request an immediate call back

Debts we can help with

This is not a full list of the debts that we can help with, please get in touch to see what other debts can be included.

Credit Cards

Unsecured Loans

CCJ’s/HMRC

Council Tax

Utilities

Enforcement Notices

4 Steps to dealing with enforcement agents

1. Confirm the enforcement agent’s identity – Before discussing the debt, ask to see identification and any paperwork relating to the enforcement action. Make sure you know who they are acting for and why they are contacting you.

2. Understand your rights before taking action – Enforcement agents must follow strict rules when collecting debts. Knowing what they can and cannot do can help you avoid unnecessary stress and make informed decisions.

3. Review the debt and enforcement notice – Check the details of the debt carefully, including the amount owed, any fees that have been added, and whether the debt belongs to you. If anything appears incorrect, seek advice before making arrangements.

4. Get expert help as soon as possible – The sooner you seek advice, the more options may be available. Our team can speak directly with enforcement agents on your behalf and help you find a practical solution to deal with your debt.

Contact Us Now

Frequently asked Questions

If you receive an enforcement agent letter in England or Wales, it’s important not to ignore it. The notice should confirm the debt, the amount owed, and who the bailiff is acting for.

Check the details carefully to make sure everything is accurate. At this stage, you still have time to take control and prevent further action. Speaking to an enforcement agent advisor early can help you understand your options and find a way forward before a home visit is arranged.

Enforcement Agents must follow strict rules when collecting debts in England and Wales. They cannot usually force entry, must treat you fairly, and cannot take essential household items or goods that do not belong to you. There are also clear limits on how and when they can visit. Understanding your rights can help you feel more in control and avoid unnecessary pressure. One of our advisors can explain your rights clearly and help you take the right next steps.

Enforcement Agents can usually visit your home between 6am and 9pm, or during normal business hours if attending a workplace. They should not visit outside of these times or on certain days without proper authorisation. Knowing when you are due a visit can help you feel more prepared and avoid unnecessary stress. If you’re unsure whether an Enforcement Agent has acted within the rules, one of our advisors can help you understand your rights and what to do next.

Enforcement Agents can visit your workplace, but this is not common and must be handled carefully. They are not allowed to discuss your debt with your employer or colleagues or put you in an uncomfortable position. If you are concerned about a visit to your workplace, it’s important to seek advice as soon as possible. Taking early action can often prevent this and help you manage the situation more privately.